Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our ecommerce platform (“Platform”). By accessing or using our Platform, you agree to comply with these Terms. Please read them carefully.

1. Account Registration:

  – You must be at least 18 years old to create an account on our Platform.

  – You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Use of Platform:

  – You may use our Platform for lawful purposes only.

  – You agree not to engage in any activity that may disrupt or interfere with the operation of our Platform.

3. Product Listings and Purchases:

  – Product Descriptions: We strive to provide accurate descriptions and images of products on our Platform. However, we do not guarantee the accuracy, completeness, or reliability of any product information.

  – Pricing: Product prices are subject to change without notice. We reserve the right to modify or cancel any orders placed for products listed at incorrect prices.

  – Orders: By placing an order on our Platform, you agree to pay the specified price and any applicable taxes and shipping fees.

4. Intellectual Property:

  – All content and materials available on our Platform, including text, graphics, logos, images, and software, are the property of Scounto Shop or its licensors and are protected by copyright and other intellectual property laws.

  – You may not reproduce, distribute, modify, or create derivative works of any content on our Platform without our prior written consent.

5. User Content:

  – You retain ownership of any content that you submit or upload to our Platform (“User Content”).

  – By submitting User Content, you grant Scounto Shop a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, and distribute your User Content for any purpose.

6. Limitation of Liability:

  – To the fullest extent permitted by law, Scounto Shop shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Platform or any products purchased through our Platform.

7. Indemnification:

  – You agree to indemnify and hold Scounto Shop harmless from any claims, losses, liabilities, damages, costs, and expenses (including attorney’s fees) arising out of or related to your use of our Platform or any violation of these Terms.

8. Termination:

  – We reserve the right to suspend or terminate your access to our Platform at any time, with or without cause and without prior notice.

9. Governing Law:

  – These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

10. Changes to Terms:

   – We reserve the right to modify or update these Terms at any time. We will notify you of any changes by posting the revised Terms on our Platform with the effective date.

If you have any questions or concerns about these Terms, please contact us at info@scountoshop.com

By using our Platform, you agree to be bound by these Terms and Conditions.

Refund Policy

Thank you for shopping at Scounto Shop. This Refund Policy explains our refund and return procedures for products purchased through our ecommerce platform (“Platform”). By making a purchase on our Platform, you agree to comply with this Refund Policy.

1. Eligibility for Refunds:

  – We offer refunds for products that are damaged, defective, or significantly different from their description on our Platform.

  – To be eligible for a refund, you must submit a refund request within 2 days of receiving the product.

2. Refund Process:

  – To request a refund, please contact our customer support team at [insert contact information] and provide your order details, a description of the issue, and any relevant supporting documentation (e.g., photos of the damaged product).

  – Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund.

  – If your refund is approved, we will initiate a refund to your original method of payment within 7 business days.

3. Return Shipping:

  – If you are eligible for a refund due to a damaged or defective product, we will provide instructions for returning the item. You may be responsible for return shipping costs, unless otherwise specified.

4. Non-Refundable Items:

  – Certain items are not eligible for refunds, including:

    – Products that have been used, worn, or altered after purchase.

    – Products that are not in their original packaging or are missing parts.

    – Digital products or gift cards.

5. Exchange Policy:

  – In some cases, we may offer exchanges for products of equal or lesser value if the original product is damaged, defective, or significantly different from its description. Please contact our customer support team for assistance with exchanges.

6. Cancellation Policy:

  – You may cancel your order for a full refund if it has not yet been shipped. Once an order has been shipped, our refund policy applies.

7. Contact Us:

  – If you have any questions or concerns about our refund policy, please contact us at info@scountoshop.com

By making a purchase on our Platform, you acknowledge and agree to abide by this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.